We have numerous Help Desk roles available throughout Brisbane.
Yes, it will be the same crappy job where 65.8% of the time the problem is solved by simply switching the computer on and off. So what is different about these Help Desk roles?
Less jerky bosses
Flexible working arrangements
Opportunity for growth
Office Perks (may include: snacks, office gaming arcade, mental health days, team fitness challenges, weekly drinks)
Internal and MSP available
Level 1 / 2 Help Desk experience
Good sense of humour and a ‘can do’ attitude
Ability to solve problems with minimal / unreliable information
Exceptional communication skills and active listening skills
Time management / managing conflicting priorities
Ability to remain calm and professional even after the 5th call from Susan in HR who has forgotten how to reset her password again
Oh, about the tech stuff…
ITIL experience or certification – would be cool
Experience with O365, Service Now or similar ITSM tools
Life is too short to be unhappy in the workplace…APPLY NOW!
To apply, please submit a resume and covering letter outlining relevant experience as part of your application.
For a confidential discussion of this opportunity, please do not hesitate to contact Jade Duffy - firstname.lastname@example.org
At Matrix IT Recruitment, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Job location: Brisbane Job salary: $ $120k - $150k + Super
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