IT Support Officer

Location: Brisbane
Discipline: Cloud and Infrastructure
Job type: Permanent
Salary: $60,000
Contact name: Ashlee Rice

Contact email:
Job ref: 795285
Published: 29 days ago
Matrix have partnered with a leading supplier and installer of products to the residential building industry. They have pushed the industry’s boundaries working with customers to provide an innovative, smarter and more integrated solution to creating a beautiful home. They have partnered with only the best suppliers and manufacturers meaning quality and consistency are second to none.
We are looking for a Level 1/2 Helpdesk Officer to join the team on a full time basis.
Key Responsibilities
  • Answer and respond to support calls over the phone and in person
  • Troubleshoot system and network problems and diagnose and solve hardware and software faults
  • Working with cloud-based solutions such as M365
  • MDM and SOE management (there is optional BYOD).
  • Work with a range of people and provide excellent service  
You must have Australian work rights and be based in Brisbane with a driver’s license for some travel between sites.

To apply, please submit a resume outlining relevant experience as part of your application. 

For more information please do not hesitate to contact Hope Mons -

At Matrix, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.